At MAR LAB STORE, we aim to provide a smooth and efficient delivery experience for all our customers.

Please read the following shipping terms carefully before placing your order.

1. Shipping Locations

We currently ship within Singapore only. For international shipping requests, please contact us directly at marlabstoresg@gmail.com before placing your order.

2. Delivery Timeframe

Orders are typically processed within 1–2 business days upon successful payment confirmation.

Delivery within Singapore usually takes 2–5 business days.

During peak seasons or sales periods, slight delays may occur. We appreciate your patience and understanding.

3. Shipping Methods & Rates

We offer the following delivery options:

Standard Courier Delivery

Estimated delivery: 2–5 business days

Flat rate: S$4.50

Free shipping on orders above S$100.

4. Order Tracking

Once your order has been dispatched, you will receive an email with the tracking number and a link to track your parcel in real-time.

5. Failed Deliveries / Incorrect Address

Please ensure your shipping details are accurate at the time of purchase. MAR LAB STORE will not be responsible for failed deliveries due to:

- Incorrect or incomplete address provided

- Unavailable recipient during delivery attempts

In such cases, re-delivery fees may apply.

6. Delivery Delays

While we strive to meet the estimated delivery timeline, MAR LAB STORE is not liable for delays caused by:

- Third-party courier services

- Weather disruptions

- Public holidays or unforeseen circumstances

7. Contact Us

If you have questions or concerns about your delivery,

feel free to reach out to our team at marlabstoresg@gmail.com